Discover
December 12, 2023 2025-04-29 18:40Discover
All Services | Discover
Clarity Before Commitment.
Start with alignment, insight, and a shared understanding of who you’re really designing for—especially in complex customer ecosystems.
Why Discovery matters
In B2B2C and layered service businesses, UX complexity isn’t just about screens—it’s about understanding which customer you’re serving, aligning your team, and knowing where to focus.
Discovery is where you stop reacting and start leading.
What I help you with
Gap Analysis
Reveal gaps between your partner and end-user experience
Team Alignment
Align stakeholders around a clear direction
Customer Insights
Clarify user needs across multiple audiences
Roadmap
Prioritize ideas and turn chaos into strategy
My Services
UX Clarity Sprint
Your starting point for strategic focus.
• Workshop facilitation + stakeholder interviews
• Light user insight gathering
• Strategic UX direction & priorities
UX Audit
Quick wins and clarity for existing products.
• Heuristic review + annotated screenshots
• UX gaps and usability issues
• Priority action list
UX Research
Understand what truly matters to your end users.
• UX interviews or surveys
• Insights report
• Support for decision making
What's included
What I do:
- Research objective guidance
- Test plan setup
- Interview moderation
- Data analysis
What you get:
- Insights document with actionable recommendations
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