About

Hello,

I’m Frauke, a UX consultant based in Vancouver, BC.

+ Work experience since 2004
+ Background in psychology
+ Combined research, design and strategy power
+ Problem solver

My clients say I’m:

+ Flexible and adjustable
+ A clear and conscious communicator
+ A navigator for complex problems

I believe...

…that UX is a mindset, not just a toolset.

…that great solutions are a result of great teamwork and that we can thrive together.

…that a good problem definition should come before jumping into solutions.

…and that UX is an ongoing process that your team should be educated in.

My Process

Collaborate to uncover project goals. Define the problems. Set timelines, create and adjust.

Scope Definition

In an initial phone call we will discuss what you do, why you do it and whether we are a good fit.

Planning

I will outline my steps and walk you through my process and outcomes.

Discovery

I start with a discovery phase to understand your goals and your customer needs better.

Problem Definition

Based on all data that has been collected, we will look at the big picture and prioritize the next steps.

Ideation

I will create solutions in form of interactive prototypes based on the problem definition.

Evaluation

Testing and evaluating the solution will ensure that we get to the best outcome possible.