Equinix Data Management System: Design
Equinix Data Management System
About the Project
Equinix, the leader of co-located data centers, wanted to improve the UX of their data management system.
Equinix is serving multiple user groups who all needed to have access to a data management system but for different purposes. So far Equinix used different interfaces for each user group – which caused communication issues.
The goal for this project was to merge multiple data management systems while still keeping feature sets and access unique for each user group.
To define the scope of the project we needed to do an analysis of the existing tool sets as well as the needs and current pain points:
1. Content Map & Feature Flow
2. Stakeholder & Customer Interview
The outcome was a gap analysis map that we shared in a workshop to create alignment within the project team and define the priorities for the project
Sketching and Inspiration
Challenges & Restrictions
The project was a redesign of a complex system with a huge list of features. We discovered more relevant features throughout the design process which lead to re-prioritization of the items in scope.
We also experienced a gap between design and development that got bigger and bigger with time as teh developers hit technical challenges while the design was trying to keep the initial timeline.
Outcomes & Learnings
We successfully completed wireframes (which was turned into final design) for the core area of the data system tool; the implementation is still ongoing.