UX FacilitationDecember 12, 2023 2023-12-12 18:51
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Good design is the result of good team work. Especially in the age of AI, this is a super power we want to harness: using the combined knowledge and creativity to spark innovation.
I support your design process with a variety of UX workshops that result in clear and actionable outcomes.
UX Workshop Examples
Strategy & Gap Analysis
Before we can plan any UX activities, you need to define the knowledge gap. In an assumption mapping workshop we will look at existing data and knowledge and identify missing pieces.
At the end of the session you will have an action plan for the next UX steps.
Customer Journey Map
Customer Needs + Business Opportunities
In order to decide on your product roadmap or any feature updates you want to look at the big picture. A customer journey map helps to think about any customer touch points and identifies the biggest areas for improvement.
At the end of the session you will have a list of opportunities for improvement.
Ideation & Solutioning
If you have a good understanding of your business and customer needs and you have identified a clear problem to be solved, you will benefit from a design thinking workshop. Bringing people from different teams with different mindsets and expertise together to ideate on solutions.
At the end of the session you will have a list of prioritized ideas.
Successful product and service design starts with a clear objective. A product strategy workshop helps to look at the big picture, defining the long-term goal by looking at the business, the customers and the market.
At the end of the session you will have a UX Strategy Canvas as a foundation for your roadmap.