UX Researcher
December 12, 2023 2024-06-11 0:04UX Researcher
All Services | UX Research
Get my support as a
UX Researcher
I help you and your team to understand your customers better – by collecting more in-depth information and making sense of any existing data you have.
Understanding your customers needs, pain points and expectations is crucial for successful product design.
How I help you
Interviews + Observation
Get to the WHY behind your customers’ behaviour and opinion.
What you gain
- Deeper understanding of needs, pain points and expectations
- The reason behind behaviour and opinions
Surveys
Validate assumptions with quantifiable feedback.
What you gain
- Quantitative data to validate your assumptions
- Identifying trends and preferences
Diary Studies
Collect feedback and insights on customers’ behaviour over time and in context
What you gain
- More detailed feedback and opinions about a product as customers will interact with it over time and in their personal context
Participatory Design
Facilitating group sessions to discuss needs and create prototypes together with your customers
What you gain
- Increase customer loyalty by inviting them into the solution process
- Get collective feedback and ideas from your customers
- Quick validation of design solutions