UX Consultant
December 11, 2023 2024-06-11 0:04UX Consultant
All Services | UX Strategy
Get my support as a
User Experience Designer & Strategist
I support you and your team in the product design process with UX methods and recommendations.
Just like an architect, I help you to shape your product vision and create a plan to make your product come to life.
My Process
1 Situation Analysis
Your Business
Before I dive into the idea generation process (where all the fun and magic happens), I want to understand your business better: your objectives, pain points, target audience and market environment.
Methods I use
- Stakeholder interviews
- Gap analysis workshop
- Competitive analysis
- Heuristic analysis
- Review existing data
- Content Audit
What you gain
- Alignment on business objectives
- Evaluation of your position in the market landscape
- Understanding of existing knowledge gaps and input for additional research
2 Discovery
Your Customers
Once I understand where you are as a business and what your goals are, I can start with the research phase to uncover your customer needs in more details.
Methods I use
- User interviews and observation (in-person or remote)
- Diary studies (to understand behaviour and routines)
- Rapid prototyping (ideation with your customers)
- Personas & User Stories
- Customer Journey Map
What you gain
- Deeper understanding of your customer needs & pain points
- Prioritization of target audience
- Ideas for opportunities for improvement or new solutions
- Customer feedback
- Team engagement
3 Creation
The Solution
Both business goals and customer needs will be the basis for the ideation phase: creating solutions that will make your customers happy and help your business to thrive.
Methods I use
- Sitemap & Card Sorting
- User Flows
- Interactive prototypes/ wireframes
- Usability Test
What you gain
- Navigation structure for your product
- Structure of the product layout
- Guidelines for content hierarchy
4 Validation
The Finetune
After developing ideas and turning them into a design solution, you want to collect feedback and data to iterate, experiment and improve your solution.
Methods I use
- Usability testing
- Data analytics review
- Surveys
What you gain
- Recommendations for improvements