Services
June 10, 2016 2020-05-12 5:57Services
Listening
Understanding
Creating
My Expertise
UX Strategy
Identifying the design problems to align teams around the customer experience and design thinking before diving into solutions.
Business Model Canvas
Competitive Analysis
Service Blueprint
Ecosystem Map
Customer Journey Map
Content Audit
UX Research
Uncovering business and customers’ needs, motivations, pain points and context of use to inform design solutions.
Stakeholder Interviews
Customer Interviews
Diary Studies
Card Sorting
Persona & Empathy Map
UX Design
Creating digital solutions in forms of interactive prototypes for iterative testing sessions.
User Flows
Information Architecture
Wireframes
Usability Tests
UX Coaching
Sharing and teaching the UX mindset to you and your team to ensure an ongoing improvement.
Consultancy on UX processes, workflows and tools
UX Audit
UX Workshops
My Process
Collaborate to uncover project goals.
Define the problems.
Set timelines, create and adjust.
Scope Definition
In an initial phone call we will discuss what you do, why you do it and whether we are a good fit.
Planning
I will outline my steps and walk you through my process and outcomes.
Discovery
I start with a discovery phase to understand your goals and your customer needs better.
Problem Definition
Based on all data that has been collected, we will look at the big picture and prioritize the next steps.
Ideation
I will create solutions in form of interactive prototypes based on the problem definition.
Evaluation
Testing and evaluating the solution will ensure that we get to the best outcome possible.
What you will get
Expertise with global clients in multiple industries
Mix of an analytical & creative mindset
Well-thought through design solutions
A reliable and engaged partner
On-time deliverables
What you will NOT get
Visual/UI Design
Development/Coding
SEO Expertise
Content Strategy
Branding Expertise