About Me Hello, I’m Frauke, a UX designer, researcher, strategist and facilitator based in Vancouver, BC. + Expertise since 2004 + Background in psychology + Worked with multiple industries + Big picture thinker My clients say I’m: + Flexible and adjustable + A clear and conscious communicator + A navigator for complex problems I believe... …that UX is a mindset, not just a toolset.…that great solutions are a result of great teamwork and that we can thrive together.…that a good problem definition should come before jumping into solutions.…and that UX is an ongoing process that your team should be educated in.