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Research & Design with your customer in mind

By understanding customers' pain points and needs, I teach and support businesses to create enjoyable and easy-to use products and services.

What I Offer

UX Strategy

Value proposition discovery and product validation

UX Research

Understanding users needs and behaviours through interviews, observation and surveys

UX Design

Interactive prototypes, information architecture and testing

UX Coaching

Coaching and support on UX processes and methodologies

Why Work with Me?

Years of Experience

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Projects Completed

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UX Courses Taught

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Countries Worked In

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Industries I've Worked In

  • Lush
  • Harry Rosen
  • Walmart
  • KalTire
  • Canadian Tire
  • BC Liquor
  • Manitoba Harvest
  • Coop Calgary
  • Apple HR
  • Facebook
  • Equinix
  • PubNub
  • ConstructConnect
  • LambdaSolutions
  • Vancity
  • AMEX
  • ATB
  • UBS
  • Swiss + Global
  • SUVA
  • Die Mobiliar
  • HelloBC
  • TUI
  • Sunsail
  • RockyMountaineer
  • iTravel2000
  • Zuerich Tourism
  • TransLink
  • Sound Transit
  • SBB (Swiss)
  • Lululemon
  • Sequenched (Yoga)
  • ProSkate
  • Skio
  • EA Games
  • Skinsei
  • TELUS
  • SaskTel
  • Swisscom
  • Zoetis Diagnostics
  • Sanofi
  • Lung Learning
  • New Hippo
  • YMCA
  • Pearson College
  • HSLU (Lucerne Switzerland)